S Hammond - 29/03/2010
Dean and James came to us initially to sort out a problem made by another firm. They took on the situation and thought of simple but effective ways to solve several problems. They made the whole thing look great – and work properly.
We then asked them to quote for other work – central heating , en suite, new bathroom. Their quotes were cheaper but more importantly they were a pleasure to deal with, they helped us think through our needs and work out the best way to progress.
They were relaxing to have in the house, always friendly and cheerful. They thought about the work and came up with ideas to help us and when they thought we wouldn’t actually like what we had asked for, they contacted us and checked before going ahead – and we changed our minds – several times!
The work was finished to a high standard and they tidied up each day after themselves – we never came home to a mess.
We would fully recommend them for the full range of work they offer – as you can see we had them do different jobs for us.
One day I was off ill and they even made me cups of tea – what more could you ask?
From start to finish, very impressed with standard of work.
CHB staff brilliant, nothing too much trouble.
Would definitely recommend to others.
Sue & Bill Astin - 25/03/2010
The boys did everything they said they would do and within the price and timescales. They were meticulously clean and tidy and a pleasure to have within your home.
Their workmanship was of a great standard – they took great pride in their work.
The after sales service was good and I would certainly recommend CHB to others.
D Bosomworth - 25/03/2010
My husband and I are thrilled with our new bathroom. It turned out just as promised, and I would recommend your company to family and friends. Well done CHB
C Jackson - 11/03/10
100% reliable from start to finish.
Quoting process was efficiently carried out and comprehensive – clearly stating what was covered.
We were consulted and kept informed throughout. Everything they planned to do was carried out exact to timings set.
I was delighted with the care they took whilst working in my house and kept disruption to the absolute minimum.
They worked together as a team and knew how and what they were doing which enabled the job to be completed within the allocated time, despite ad hoc problems arising.
They obviously take pride in their work and it shows in the finished result. I can honestly say I received value for money, not only in the high level of workmanship, but the professional execution of planning through to completion of the job.
Mr Shaw - 05/03/2010
Definitely recommend to others.
Very friendly, honest and efficient.
Sue Needham - 28/02/2010
Experience was very good. Care taken of our home, everything completed to a very high standard.
You may need a little “secretarial help” for taking/passing on messages!, but apart from this, it was an excellent job, well done.
Everytime I go into the bathroom, I love it. We would have no hesitation in recommending you.
A Nicol - 26/02/2010
I found CHB through our intranet at work and asked them to quote on our buy – to – let property for a replacement boiler.
CHB were not the cheapest quote (we got 3 quotes) but they were punctual, gave a professional looking quote and had good previous recommendations on our intranet.
During the boiler installation, Dean and James encountered numerous problems (the house is 140 years old – so this was expected), but managed these issues well and without fuss or additional expense.
I was satisfied with this job so asked CHB to quote on my ensuite.
James and Dean arrive on time, clean up every night, help you make decisions, are polite with good humour. They also cover your belongings and treat your home with respect.
I have and will continue to recommend CHB. This customer survey proves that they value feedback and have their customers at the heart of everything they do.
Thank you Dean, James and Jonathan for restoring my faith in plumbers and I look forward to you returning to my home to re fit my master bathroom.