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From start to finish CHB have been a pleasure to deal with. All works were carried out to a high standard. We were away when the work was done, but we had no problems of trust with the company, and they did not disappoint us in the least. We would, and have recommended CHB to others , knowing that they would get the same professional and friendly service that we have had. Well done CHB! Thanks Jeff & Lyn

J Paylor - 28/04/2011

I found CHB through our intranet at work and asked them to quote on our buy – to – let property for a replacement boiler. CHB were not the cheapest quote (we got 3 quotes) but they were punctual, gave a professional looking quote and had good previous recommendations on our intranet. During the boiler installation, Dean and James encountered numerous problems (the house is 140 years old – so this was expected), but managed these issues well and without fuss or additional expense. I was satisfied with this job so asked CHB to quote on my ensuite. James and Dean arrive on time, clean up every night, help you make decisions, are polite with good humour. They also cover your belongings and treat your home with respect. I have and will continue to recommend CHB. This customer survey proves that they value feedback and have their customers at the heart of everything they do. Thank you Dean, James and Jonathan for restoring my faith in plumbers and I look forward to you returning to my home to re fit my master bathroom.

A Nicol - 26/02/2010

Dean and James came to us initially to sort out a problem made by another firm. They took on the situation and thought of simple but effective ways to solve several problems. They made the whole thing look great – and work properly. We then asked them to quote for other work – central heating , en suite, new bathroom. Their quotes were cheaper but more importantly they were a pleasure to deal with, they helped us think through our needs and work out the best way to progress. They were relaxing to have in the house, always friendly and cheerful. They thought about the work and came up with ideas to help us and when they thought we wouldn’t actually like what we had asked for, they contacted us and checked before going ahead – and we changed our minds – several times! The work was finished to a high standard and they tidied up each day after themselves – we never came home to a mess. We would fully recommend them for the full range of work they offer – as you can see we had them do different jobs for us. One day I was off ill and they even made me cups of tea – what more could you ask?

S Hammond - 29/03/2010

100% reliable from start to finish. Quoting process was efficiently carried out and comprehensive – clearly stating what was covered. We were consulted and kept informed throughout. Everything they planned to do was carried out exact to timings set. I was delighted with the care they took whilst working in my house and kept disruption to the absolute minimum. They worked together as a team and knew how and what they were doing which enabled the job to be completed within the allocated time, despite ad hoc problems arising. They obviously take pride in their work and it shows in the finished result. I can honestly say I received value for money, not only in the high level of workmanship, but the professional execution of planning through to completion of the job.

C Jackson - 11/03/10

I would thoroughly recommend CHB to anyone wanting a quality, cost effective and well managed bathroom replacement. From the first meeting to the final stages of the project completion, every aspect of the work was to a high specification. James, Mark and Jonathan not only delivered a top class service, they understood and accommodated any change required during the work. We can’t speak too highly of the team and installation. A 100% satisfied customer and we’d recommend this team and their workmanship to anyone.

Paul & Jo Green - 18/04/2011

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